Frequently Asked Questions

VideoGrab is a free online video downloader that allows you to save videos from popular platforms like YouTube, TikTok, Instagram, Twitter, Facebook, and more. Simply paste the video URL into the input field on our homepage, click "Get Video Info", and choose your preferred format and quality. The video will then be processed and downloaded to your device. No software installation or account registration is required.

Yes, VideoGrab offers a completely free tier that allows you to download videos without any charges. There are no hidden fees, no mandatory sign-ups, and no limits on the number of downloads for basic usage. We also offer premium plans for users who need higher download speeds, batch downloading, and priority processing, but the core service will always remain free.

VideoGrab currently supports over 10 major platforms including YouTube, TikTok, Instagram, Twitter (X), Facebook, Reddit, Vimeo, Pinterest, Twitch, and Dailymotion. We are continuously working to add support for more platforms. If there is a specific platform you would like us to support, please let us know through our contact page.

The available quality options depend on the source video and the platform it comes from. For most videos, we offer quality options ranging from 360p to 4K (2160p). Common options include 360p, 480p, 720p (HD), 1080p (Full HD), 1440p (2K), and 2160p (4K). We always try to offer the highest quality available from the original source. Audio-only downloads are also available in various bitrates.

Yes, VideoGrab allows you to extract and download audio from any supported video. After pasting the video URL and clicking "Get Video Info", switch to the "Audio" tab in the results section. You will see all available audio formats, including MP3, AAC, OGG, and more. This is perfect for downloading music, podcasts, or any audio content from video platforms.

No, VideoGrab works entirely in your web browser. There is nothing to download, install, or configure. Simply visit our website, paste a video URL, and start downloading. Our service is compatible with all modern browsers including Chrome, Firefox, Safari, and Edge. It also works perfectly on mobile devices and tablets without any additional apps.

VideoGrab is a tool intended for downloading content that you have the right to save. This includes your own content, Creative Commons-licensed videos, and content where you have explicit permission from the creator. Downloading copyrighted material without authorization may violate the terms of service of the source platform and applicable copyright laws in your jurisdiction. We encourage all users to respect content creators and their intellectual property rights.

Download speed depends on several factors including the video file size, the quality you selected, the source platform's current load, your internet connection speed, and our server capacity. If a download is failing, please check that the video URL is correct and the video is still publicly available. You can also try selecting a lower quality option or waiting a few minutes before trying again. If the problem persists, the source platform may have changed their format, and we may need time to update our system.

No, VideoGrab does not permanently store any downloaded videos on our servers. Video files are temporarily processed during the download operation and are automatically deleted from our servers after the download is complete or after a short expiration period. We do not keep copies of your downloaded content. Your privacy and data security are important to us. For more details, please refer to our Privacy Policy.

Yes, VideoGrab is fully responsive and works perfectly on mobile phones and tablets. You can use it with any mobile browser including Chrome, Safari, Firefox, and Samsung Internet. On most platforms, you can copy the video link from the app's share menu, then paste it directly into VideoGrab. On iOS, downloaded files will be saved to your Files app. On Android, files are saved to your Downloads folder by default.